Overview

 

  

 

The most effective advanced attack protection MSPs can get. Proven in real-world tests

 
 AV or endpoint protection is not enough to stop new ransomware, 0-day exploits, or fileless attacks.
 
Bitdefender MSP Security lets Managed Service Providers (MSPs) stop these threats more effectively thanks to the extensive set of hardening, prevention, and detection layers, and the machine learning and behavioral technologies perfected over more than 10 years with data from over 500 million devices.

Unlike other next-gen and EDR solutions, Bitdefender consistently demonstrates better effectiveness in independent real-world security tests.

The Bitdefender unified layered approach stops most threats automatically before they turn into breaches. Use a single MSP GravityZone console, integrated with RMM tools, to better protect customers, streamline tasks and grow profits.

Please refer to the features link for more information on licensing requirements, what's included and add-ons.​		 


       
       
 

Most effective advanced attack protection

 

Reduced data breach risk and investigation efforts

 

Unified management and profitable MSP program

 
 More mature technologies and extra protection layers help Bitdefender stop more advanced threats and consistently outperform other next-gen AV and EDR products in real-world tests. The Bitdefender approach leverages extensive risk, hardening and prevention to stop threats before they execute, unlike EDR-first tools that rely on incident detection, after a breach has happened. Bitdefender GravityZone consolidates encryption, content control, patching, AV, risk analytics and EDR. Together with usage-based licensing and aggregated price tiers, this boosts MSP security and profits and reduces overhead. 


  

Endpoint risk analytics and management

Bitdefender Endpoint Risk Analytics shows you risk scores based on your customer’s device settings in Browser Security, Network and Credentials, and OS security, and takes into account application vulnerabilities.

This gives MSPs continuous visibility of their customers’ security posture and lets them compare risk across companies and time and show improvements or support compliance with regulations around system benchmarks.

To mitigate risks and reduce the attack surface area, you can drill down to see misconfigurations and apply fixes. About 90% of misconfiguration fixes can be applied automatically and, if you are using Bitdefender Patch Management, you can also apply the missing patches from the same risk view, with minimum effort.		 
    
    
 

Advanced Threat Prevention

Effective automated prevention of advanced attacks is essential to avoid potential data breaches and reduce the need for manual incident investigation.

The following technologies, available with the Bitdefender Advanced Threat Security (ATS) add-on product, are designed specifically to uncover elusive threats and stop them before they can execute and cause harm:

HyperDetect Tunable Machine Learning stops advanced attacks at pre-execution with an advanced set of ML algorithms you can configure to be more aggressive in ‘block’ or ‘report only’ modes.

Fileless Attack Defense analyzes command code in memory and blocks rapidly growing fileless or script-based attacks that leverage tools such as PowerShell or Command Prompt.

Sandbox Analyzer detonates suspicious files or scripts automatically or manually to provide a verdict and full threat context visibility with the changes an item is trying to make.		  
    
    
  

Endpoint Detection and Response (EDR)

Despite the best hardening and prevention, sophisticated attackers and insiders still gain access to MSP or customer infrastructures. It has become essential, then, to detect and stop ongoing threat behaviors before they turn into costly data breaches, and to gain full Attack Visualisation to find security gaps or show incident impact for compliance audits.

Integrating machine learning and behavioral technologies perfected since 2009, Bitdefender EDR delivers more actionable detections than any other vendor, as proven in MITRE 2020 tests. MSPs minimize their operational burden with more contextual information, extra technologies that filter out noise, prioritized incidents, guided investigation and response steps.

For organizations whose existing endpoint security doesn’t provide the advanced attack visibility and response required, adding Bitdefender EDR is a quick and effective way to strengthen security. Upgrading to use EDR with Bitdefender hardening and next-gen AV is recommended to automatically stop most threats before execution, minimize data breach risks, and streamline security management. 		 
    
 

Managed Detection and Response for MSPs

Bitdefender now delivers threat hunting, detection and response as a managed service designed for MSPs. This helps Managed Service Providers lacking in-house security experts to offer the highest level of protection for sensitive customers and stop advanced persistent threats (APTs).

Bitdefender Managed Detection and Response for MSPs pairs award-winning detection and prevention engines with a modern 24x7 security operation staffed by world class expertise to hunt, identify and eradicate adversaries.

Managed Detection and Response for Managed Service Providers will have two engagement options – Expert Advice and Expert Response. With the Expert Advice option, the Bitdefender MDR team provides monitoring and recommends actions needed to stop or mitigate attacks. With the Expert Response option, the Bitdefender MDR team will also affect real-time changes in the customer’s environment when security incidents are identified, based on a set of pre-approved actions agreed on with the MSP. 		 


Features


Security Layers



Hardening and control, prevention, or detection layers available in the standard product without additional charges.


 

 

 


[NEW] Endpoint Risk Analytics helps MSPs reduce the attack surface by discovering and prioritizing risky OS and software misconfigurations and facilitating continuous security posture improvements.

Complete Antimalware and Antivirus – Bitdefender provides an advanced combination of Antivirus/Antimalware so you only need one security solution, mitigating security breaches, simplifying deployments and reducing expenses.







Machine Learning Threat Prevention – With more than 10 years of experience and 7 patents, Bitdefender has perfected Machine Learning algorithms to block elusive new threats with minimum false positives.

[Improved] Exploit Defense – Protects against unknown exploits by identifying and blocking specific exploit techniques in memory that are used to hijack legitimate applications. Now MSPs can tweak AAE settings and apply it also for custom applications.







Continuous Process Monitoring – Bitdefender Advanced Threat Control (ATC) continuously monitors running process for signs of malicious behavior and can detect and block attacks and malware that eluded other security layers.

[NEW] Network Attack Defense – Detects and blocks network attacks such as Brute Force, Password Stealers, Network Exploits and lateral movements.













 

Optional Security Layers*

 

 

 

 

 

Security for Virtualized Environments – Rather than placing a copy of Bitdefender on each virtual machine, SVE utilizes one VM, turning it into a Security Virtual Appliance (SVA) that protects all other VMs in the host environment. Running only one instance of Bitdefender’s antimalware agent in the virtualized environment instead of many dramatically improves performance, consolidation ratios, and the user’s experience.

Email Security – Bitdefender GravityZone Email Security protects any cloud or on-premise email system from spam, phishing, malware as well as sophisticated or targeted attacks. It helps MSPs prevent ransomware, impersonation and fraud attempts, leveraging multiple leading security engines and behavioural technologies.

 

 

 

 

 

 

Full Disk Encryption - The Bitdefender console is now the one stop shop for not only protecting your customers’ endpoints from malicious software and targeted attacks but also for compliance reporting and encryption key recovery. Prevent compromise of confidential data when laptops are stolen and help customers demonstrate compliance with HIPAA, GDPR and other regulations using the new optional service now available with monthly billing for MSPs. Bitdefender Full Disk Encryption leverages a proven native mechanism provided by Windows (BitLocker) and Mac (FileVault) to ensure compatibility and performance. It’s easy to manage or restore keys from the console as well as generate encryption reports.

Endpoint Detection and Response– Bitdefender EDR continuously monitors endpoint activities and looks for anomalous behavior to offer early visibility into advanced attacks, indicators of compromise (IOCs), one-click threat investigation and incident response workflows. This enables service providers to meet customer demands and grow their business with managed detection and response services.

 

 

 

 

 

 

Patch Management – Bitdefender Patch Management reduces patching efforts and costs, mitigating application vulnerabilities faster by offering a single source of patching with the largest database of Windows and third-party applications available

Advanced Threat Security – Bitdefender Advanced Threat Security includes tunable machine learning and cloud sandbox allowing MSPs or MSSPs to deliver threat hunting services for customers that are highly sensitive to data breaches. These advanced security layers provide protection against fileless attacks, script-based attacks, custom malware, targeted attacks, potentially unwanted applications, advanced ransomware while delivering threat context and visibility.

 

 

 

 

 

 

* Note that add-ons need to be added in a 1:1 ratio with the base licence and each other

 

 



 

 

One licence per device

Build your add-ons to suit your environment

 

 

Each device in your environment will need to be licensed with a minimum of the Bitdefender Cloud Security for MSP licence, regardless of the type of device.

Add the extensions that you need to your base licence to suit your environment

 

 

 

 

 



 

 

Simplify licensing in your environment

Easy Monthly billing

 

 

Keep your environment uniform. Add-ons need to be added on a 1:1 ratio to the base Bitdefender Cloud Security for MSP licence, and all add-ons need to be added in the same quantities.

Predicable monthly billing on the last day of the month. You will be billed for the number of licences active at the end of the month, regardless of how long these licences have been active for.

 

Support

Support Options

Phone Support: 0112031000
Knowledge base URL: Open in a new window

Support Details

About the Monthly License Usage report

The Monthly License Usage report aims to provide all the details you need to measure and charge the usage of GravityZone services accordingly. It also includes information to simplify the process of billing.

Calculation of the monthly usage relies on the product type and the protection services that companies have used during the previous month.

Companies can use the following product types:

  • Endpoint Security, the fully-featured security solution, with all modules available for deployment on endpoints.
  • Bitdefender EDR, a lightweight Endpoint Detection and Response (EDR) solution for Windows-based systems that can run alongside any third-party protection platform.

When creating the report, you are provided with the following options that help you focus on the data you are interested in:

  • Product type - you generate the report for either companies with Endpoint Security or with Bitdefender EDR.
  • Only endpoint details - the report focus on information related to the endpoints and ignores the companies' hierarchy.
  • Only direct companies - the report does not include the entire hierarchy, but only child companies at the first level under the target company.

As displayed in Control Center, the Monthly License Usage report consists mainly of two areas:

  • The chart, which depicts the usage of some GravityZone add-ons during the month.
  • The table, which lists details about companies, license and usage. The table is customizable by clicking the Show/Hide Columns button in the top-right corner.

    Clicking the numbers of each element of the column provides you with more details regarding endpoints and the usage of GravityZone add-ons.

    The table includes the following details:

    • Path​​ – location of the target company in the network tree.
    • Company name.
    • Company type.
    • License key.
    • Product type.
    • Month.
    • Licensed endpoints – number of machines under a GravityZone license.
    • Endpoint usage – number of machines with core protection or with Bitdefender EDR, depending on the product type.
    • Patch Management usage – number of endpoints that have installed this add-on during the month.
    • SVE: VS – number of virtual servers with Central Scan.
    • SVE: VDI – number of uptime hours for virtual desktops with Central Scan.<.li>
    • ATS usage – number of endpoints that have used at least one of the Advanced Threat Security add-ons (HyperDetect or Sandbox Analyzer).
    • EDR usage – number of endpoints with the EDR sensor.
    • Reserved seats – total number of license seats available for a company. The previous name of this column was Total.
    • Subscription end date​ - date of expiration for monthly usage (optional).​
    • Subscription auto-renewal​​ - ​indicates if this option is active.
    • Minimum usage​​ - number of endpoints with mimum usage.

If a GravityZone add-on has not been enabled for a company, it is specified as such.

From Control Center, you can export the report in PDF and CSV formats, or you can send it through email.

PDF file

The report in PDF format contains only general data about the report and the chart.

CSV file

The CSV file contains in two areas all the details available with the Monthly License Usage report:

  • One area with general information on companies. This are corresponds to the table from Control Center.
  • Another area with details on endpoints and the usage for each module and add-on.

To calculate the monthly usage, you need to filter the CSV file by the type of information you are looking for.

Usage for companies with Endpoint Security

When generating the Monthly License Usage report, select Endpoint Security as product type to include companies with the full GravityZone solution.

The monthly usage is counted based on the enabled modules and add-ons during the month. The modules are part of the GravityZone core protection, while add-ons are optional and billed separately.

To calculate the monthly usage for GravityZone modules and add-ons, you need the CSV file.

The CSV file lists all the standard and optional security layers, along with other relevant data on companies and endpoints.

Usage for endpoints with core protection

The GravityZone core protection includes the following modules and roles:

  • Antimalware (not listed in the report as it is installed by default on endpoints)
  • Advanced Threat Control
  • Advanced Anti-Exploit
  • Firewall
  • Content Control
  • Device Control
  • Network Attack Defense
  • Power User
  • Relay

The usage for endpoints with standard protection is based on the Antimalware module.

The other modules do not generate additional usage in terms of billing, but they are listed in the CSV file for you to have a complete view over what is installed on the endpoints.

The usage is calculated based on the number of endpoints with core protection installed during the month and is available in the Endpoint Usage column.

If a company has used the Security for Virtualized Environments add-on (Central Scan protection), you have to subtract virtual servers (VS) and virtual desktops (VDI) from this number.

API

To get the monthly usage, use the following methods:

  • getMonthlyUsage, to obtain the value for endpointMonthlyUsage.
  • getMonthlyUsagePerProductType, to obtain the object usages with "productType": 0 and the value for endpointMonthlyUsage.

For details, refer to Bitdefender GravityZone API Guide for Partners, chapters Licensing > getMonthlyUsage and Licensing > getMonthlyUsagePerProductType.

Usage for endpoints with add-ons

The GravityZone add-ons include:

Full Disk Encryption

The usage for Full Disk Encryption is calculated by the number of endpoints that have installed this add-on during the month.

In the CSV file of the Monthly License Usage report, filter the corresponding column by "Full Disk Encryption = Yes" to get the usage of this add-on.

API

Choose one of these variants:

  • Get the usage for Full Disk Encryption by parsing the CSV file obtained through GravityZone API. For details about generating the CSV file through API, refer to this article.
  • Use the getMonthlyUsage method to obtain the value for encryptionMonthlyUsage. For details, refer to Bitdefender GravityZone API Guide for Partners, chapter Licensing > getMonthlyUsage.
  • Use the getMonthlyUsagePerProductType method to obtain the object usages with "productType": 0 and the value for encryptionMonthlyUsage. For details, refer to Bitdefender GravityZone API Guide for Partners, chapter Licensing > getMonthlyUsagePerProductType.

Patch Management

The usage of Patch Management is calculated by the number of endpoints that have used this add-on during the month.

In the CSV file of the Monthly License Usage report, filter the corresponding column by “Patch Management = Yes” to get the usage of this add-on.

API

Choose one of these variants:

  • Get the usage for Patch Management by parsing the CSV file obtained through GravityZone API. For details about generating the CSV file through API, refer to this article.
  • Use the getMonthlyUsage method to obtain the value for patchManagementMonthlyUsage. For details, refer to Bitdefender GravityZone API Guide for Partners, chapter Licensing > getMonthlyUsage.
  • Use the getMonthlyUsagePerProductType method to obtain the object usages with "productType": 0 and the value for patchManagementMonthlyUsage. For details, refer to Bitdefender GravityZone API Guide for Partners, chapter Licensing > getMonthlyUsagePerProductType.

Advanced Threat Security (HyperDetect and Sandbox Analyzer)

The usage for Advanced Threat Security is calculated by the number of endpoints that have installed at least one of HyperDetect or Sandbox Analyzer add-ons during the month.

In the CSV file, filter the Advanced Threat Security by “ATS=Yes”.

If you want granular information, filter the HyperDetect and Sandbox Analyzer columns by "HyperDetect = Yes", then "Sandbox Analyzer = Yes". You have to combine the results to get the usage of these modules.

API

Choose one of these variants:

  • Get the usage for HyperDetect and Sandbox Analyzer by parsing the CSV file obtained through GravityZone API. For details about generating the CSV file through API, refer to this article.
  • Use the getMonthlyUsage method to obtain the value for atsMonthlyUsage, which provides the usage for HyperDetect and Sandbox Analyzer. For details, refer to Bitdefender GravityZone API Guide for Partners, chapter Licensing > getMonthlyUsage.
  • Use the getMonthlyUsagePerProductType method to obtain the object usages with "productType": 0 and the value for atsMonthlyUsage, which provides the usage for HyperDetect and Sandbox Analyzer. For details, refer to Bitdefender GravityZone API Guide for Partners, chapter Licensing > getMonthlyUsagePerProductType.

Endpoint Detection and Response

The usage for Endpoint Detection and Response (EDR) is calculated by the number of endpoints that have installed the EDR sensor during the month.

In the CSV file of the Monthly License Usage report, filter the corresponding column by “Endpoint Detection and Response = Yes” to get the usage of this module.

API

Choose one of these variants:

  • Get the usage for EDR by parsing the CSV file obtained through GravityZone API. For details about generating the CSV file through API, refer to this article.
  • Use the getMonthlyUsage method to obtain the value for edrMonthlyUsage. For details, refer to Bitdefender GravityZone API Guide for Partners, chapter Licensing > getMonthlyUsage.
  • Use the getMonthlyUsagePerProductType method to obtain the object usages with "productType": 0 and the value for edrMonthlyUsage. For details, refer to Bitdefender GravityZone API Guide for Partners, chapter Licensing > getMonthlyUsage.

Security for Virtualized Environments

The usage for this module is calculated by:

  • Number of virtual servers (VS) with Security for Virtualized Environments
    note Note:

    Linux virtual machines are considered virtual servers.
  • Number of hours of using virtual workstations (VDI) with Security for Virtualized Environments

To obtain these data, you are provided with the following columns in the CSV file of the Monthly License Usage report:

  • Endpoint OS type: server or workstation.
  • Endpoint type: physical or virtual.
  • Uptime: how much time the endpoint has been protected by GravityZone. The uptime is counted in seconds and it is rounded up when converted in hours. For example, if the uptime for an endpoint with Central Scan is 3,600 seconds it means the endpoint will be charged for one hour. If the uptime is 3,650 seconds, the endpoint will be charged for two hours.
    important Important:

    The sleep and hibernation modes are not counted for uptime.
  • Security for Virtualized Environments: Yes means the endpoint has used Central Scan engine at least once during the month. No means the company has been using Local Scan or Hybrid Scan engines.

In the CSV file, filter the columns as follows:

  1. For virtual servers (VS) with Security for Virtualized Environments by selecting "Security for Virtualized Environments = Yes" and "Endpoint type= Virtual" and "OS type = Server"
  2. For virtual workstations (VDI) with Security for Virtualized Environments by selecting "Security for Virtualized Environments = Yes" and "Endpoint type= Virtual" and "OS type = Workstation", then sum up the uptime and divide it by 3600 to get the hourly usage. The result is rounded up.
note Note:

In case of using virtual servers (VS) or virtual workstations (VDI), you need to subtract them from the total number of machines to avoid double billing.

API

Choose one of these variants:

  • Get the usage for Security for Virtualized Environments by parsing the CSV file obtained through GravityZone API. For details about generating the CSV file through API, refer to this article.
  • Use the getMonthlyUsage method to obtain the value for: 
    • sveVsMonthlyUsage, which provides the usage for virtual servers (VS) scanned with Security Server (Central Scan).
    • sveVdiMonthlyUsage, which provides the usage (in hours) for virtual desktops scanned with Security Server (Central Scan).

    For details, refer to Bitdefender GravityZone API Guide for Partners, chapter Licensing > getMonthlyUsage.

  • Use the getMonthlyUsagePerProductType method to obtain the object usages with "productType": 0 and the value for: 
    • sveVsMonthlyUsage, which provides the usage for virtual servers (VS) scanned with Security Server (Central Scan).
    • sveVdiMonthlyUsage, which provides the usage (in hours) for virtual desktops scanned with Security Server (Central Scan).

    For details, refer to Bitdefender GravityZone API Guide for Partners, chapter Licensing > getMonthlyUsagePerProductType.

Security for Exchange

The usage of Security for Exchange is calculated with the dedicated [Exchange] Monthly License Usage report. This report provides you with details such as: company name, license keys, month, and the number of protected mailboxes belonging to each managed company.

In the Monthly License Usage report, you can view the number of endpoints with Security for Exchange, but only for your information.

API

Use the getMonthlyUsage method to obtain the value for exchangeMonthlyUsage. For details, refer to Bitdefender GravityZone API Guide for Partners, chapter Licensing > getMonthlyUsage.

Use the getMonthlyUsagePerProductType method to obtain the object usages with "productType": 0 and the value for exchangeMonthlyUsage. For details, refer to Bitdefender GravityZone API Guide for Partners, chapter Licensing > getMonthlyUsagePerProductType.

Email Security

The usage for Email Security is calculated based on the active primary mailboxes (excluding aliases and distribution lists) that have sent or received at least one email during the month.

The [Email Security] Monthly License Usage report provides you with details such as: company name, license keys, month, and the number of protected mailboxes belonging to each company. The report takes into account

API

Use the createReport method to generate the [Email Security] Monthly License Usage report through API. For details, refer to Bitdefender GravityZone API Guide for Partners, chapter Reports > createReport.

Use the getMonthlyUsage method to obtain the value for emailSecurityMonthlyUsage. For details, refer to Bitdefender GravityZone API Guide for Partners, chapter Licensing > getMonthlyUsage.

Use the getMonthlyUsagePerProductType method to obtain the object usages with "productType": 0 and the value for emailSecurityMonthlyUsage. For details, refer to Bitdefender GravityZone API Guide for Partners, chapter Licensing > getMonthlyUsagePerProductType.

Example

In a Monthly License Usage report generated for Endpoint Security, you have the following data presented in the CSV file:

Click the image to view it larger. Click here to download the above CSV file.

The data indicate the following companies:

  • Partner 1 – Partner company with monthly license and Endpoint Security as product type. Additionally, Partner 1 assigned Bitdefender EDR to its child companies.
  • Customer A – Customer company under Partner 1, with monthly subscription and Endpoint Security as product type.
  • Customer B – Customer company under Partner 1, with monthly subscription and Endpoint Security as product type.
  • Customer C – Customer company under Partner 1, with monthly subscription and Endpoint Security as product type.
  • Customer D - Customer company under Partner 1, with monthly subscription and Bitdefender EDR as product type.

You notice however that the Product Type column shows Endpoint Security for all companies. This in fact indicates that the report was generated for Endpoint Security.

Partner 1 has 14 licensed endpoints from a total of 100 reserved seats. The licensed endpoints are counted from the Customer A, Customer B and Customer C companies, which inherit reserved seats from Partner 1.

The usage for these companies is calculated by filtering relevant columns for each GravityZone service, in the endpoint details area.

The usage for Customer D is zero with Endpoint Security, as this company uses Bitdefender EDR as product type.

Monthly usage for the companies under Partner 1:

Customer A

  • Endpoints with standard protection: 3
  • Endpoints with Full Disk Encryption: 2
  • Endpoints with Patch Management: 0
  • Endpoints with Advanced Threat Security: 9 (7 with both HyperDetect and Sandbox Analyzer, plus 2 with HyperDetect only)
  • Endpoints with Endpoint Detection and Response: 2
  • Endpoints with Security for Virtualized Environments: 
    • Virtual servers: 1
    • Usage of virtual workstations (VDI): 30 hours (107,280 seconds from three virtual workstations)
  • Endpoints with Security for Exchange: 2.

    However, the usage must be calculated with the [Exchange] Monthly License Usage report.

Customer B

  • Endpoints with standard protection: 1
  • Endpoints with Full Disk Encryption: 3
  • Endpoints with Patch Management: 1
  • Endpoints with Advanced Threat Security: 4 (1 with both HyperDetect and Sandbox Analyzer, plus 3 with HyperDetect only)
  • Endpoints with Endpoint Detection and Response: 2
  • Endpoints with Security for Virtualized Environments: 
    • Virtual servers: 0
    • Usage of virtual workstations (VDI): 2 hours (3,900 seconds from one virtual workstation)
  • Endpoints with Security for Exchange: 0.

Customer C

  • Endpoints with standard protection: 1
  • Endpoints with Full Disk Encryption: 1
  • Endpoints with Patch Management: 0
  • Endpoints with Advanced Threat Security: 0
  • Endpoints with Endpoint Detection and Response: 0
  • Endpoints with Security for Virtualized Environments: 
    • Virtual servers: 0
    • Usage of virtual workstations (VDI): 0
  • Endpoints with Security for Exchange: 0.

Usage for companies with Bitdefender EDR

The usage is counted based on the number of endpoints that have used Bitdefender EDR during the month.

To get the usage, generate again the Monthly License Usage report with Bitdefender EDR as product type.

In the CSV file, the number of the endpoints is available in the Endpoint Usage column.

API

Use the getMonthlyUsagePerProductType method to obtain the object usages with "productType": 3 and the value for endpointMonthlyUsage. For details, refer to Bitdefender GravityZone API Guide for Partners, chapter Licensing > getMonthlyUsagePerProductType.

Example

In a Monthly License Usage report generated for Bitdefender EDR, you have the following data presented in the CSV file:

bitdefender edr

Click the image to view it larger. Click here to download the above CSV file.

In this example, the Monthly License Usage report indicates the same companies as in the example for Endpoint Security:

  • Partner 1 – Partner company with monthly license and Endpoint Security as product type. Additionally, Partner 1 assigned Bitdefender EDR to its child companies.
  • Customer A – Customer company under Partner 1, with monthly subscription and Endpoint Security as product type.
  • Customer B – Customer company under Partner 1, with monthly subscription and Endpoint Security as product type.
  • Customer C – Customer company under Partner 1, with monthly subscription and Endpoint Security as product type.
  • Customer D - Customer company under Partner 1, with monthly subscription and Bitdefender EDR as product type.

The usage for Customer A, Customer B, and Customer C is zero, because all these companies use Endpoint Security.

The usage for Customer D, which uses Bitdefender EDR, is 3, as indicated in the Endpoint Usage column.

Because only Customer D has Bitdefender EDR usage in this report, the parent company Partner 1 indicates the same usage.

The CSV file also includes the endpoints list with the following usage per module: Advanced Threat Control, Content Control, Network Attack Defense, and Endpoint Detection and Response. All this modules are part of Bitdefender EDR as product type, so they do no generate additional usage.

Minimum usage

In GravityZone Control Center, the Monthly License Usage report diplays minimum usage in the column with the corresponding name.

In the CSV file, the minimum usage is available in the Minimum usage column.

API

Choose one of these variants:

  • Get the minimum usage by parsing the CSV file obtained through GravityZone API. For details about generating the CSV file through API, refer to this article.
  • Use the getMonthlyUsage method to obtain the minimumUsage object with the value for endpointMonthlyUsage. For details, refer to Bitdefender GravityZone API Guide for Partners, chapter Licensing > getMonthlyUsage.
  • Use the getMonthlyUsagePerProductType method to obtain the object minimumUsage with the value for endpointMonthlyUsage. For details, refer to Bitdefender GravityZone API Guide for Partners, chapter Licensing > getMonthlyUsagePerProductType.

For details about Bitdefender offering for MSP, refer to Frequently Asked Questions (FAQ) about Bitdefender Cloud Security for MSP.